Water damage restoration is a critical service for homeowners that have experienced problems due to excess moisture or water. Whether your home was damaged in a flood, excessive rain, or plumbing accident, finding the right professional to handle the restoration process can help determine the quality of the job. It’s not enough to find any business willing to handle the job. Here are a few things you should look for when hiring a water damage specialist.
1. Positive customer water damage testimonials
Good reviews from previous customers are perhaps the best litmus test to determine the quality of a water damage specialist. You should be able to find testimonials on the business’ website or on review sites such as Yelp. These reviews can give you an accurate idea of what you can expect from these professionals without having to make any upfront payments.
2. Availability that works with your schedule
You might have found the ideal company to handle your water damage, but it’s not going to work if they can’t work around your schedule. Before diving too far into the recruiting process, be sure to ask about the company’s availability to make sure it lines up with your professional and social life. Professionals who are willing to work around your busy schedule are much easier to work with.
3. Good water damage restoration customer service
Offering top-of-the-line services is important, but it can’t make up for poor customer service. When looking for a water damage specialist, you should only work with one that has great customer service representatives. From the individuals who take your calls to the repair people that come out to your home, you should have a positive experience throughout.
4. Demonstrable water damage experience
While it’s always good to find a company that’s been in business for a long time, it’s even better if you can find a water damage specialist that can provide examples of their past work. Seeing before and after photos is a great way to see the quality and extent of their services. It gives you a better idea of how the company will handle your water damage.