Trust us to help your clients with water damage.
You and your company invest heavily in marketing and reputation to attract new clients. When you attract a new client, it is critically important that this client has a great experience. Plumbing companies regularly report that 80% of their profit comes from repeat clients.
Rocky Mountain Restoration is looking to partner with plumbing companies that recognize the value of happy clients. Our mission is to make you look good by providing your clients with premiere customer service. Unlike most restoration companies, our goal is first to “Pressurize and Preserve” as much area affected by water as possible. Other restoration companies want to demo, or remove, as much as possible because they make more money on the demolition and reconstruction. Reconstruction costs the homeowner more money and takes more time. You can confidently refer Rocky Mountain Restoration knowing that we will mitigate the water damage with least amount of impact to the homeowner possible.
Our commitment to premiere customer service starts with the first phone call. Whether it is you, your technician or the homeowner that calls Rocky Mountain Restoration, a manager will answer the call live 24/7. No frustrating answering service or voice mail and then hope they all you back. Then our clean professional team of highly trained technicians will respond. Our average response time in the greater Phoenix are is less than 60 minutes.
Once our site, our professional team will assess the damage, recommend the best course of action to mitigate the damage and advise the homeowner on the process, including insurance guidance and assistance, if the incident is claim worthy. Our approach puts no pressure on the homeowner and produces an average close rate over 85%. From there our professional staff will continue to advise the homeowner, and you, through the process.